Benefits and the Business Case

The business case is the critical decision-support tool for making investment choices by the project portfolio committee.  To be useful, the business case must address the information needs of all the key stakeholders.

The motivation for a project should be based on a clear understanding of the desired business outcomes.  Many business cases are marred by a failure to distinguish between the value of the solution and the solution itself.

The business case documentation is the framework within which management decision making is made throughout the project.  Using a benefits management approach as the basis of the change plan has many advantages- not least of which is the way it focuses attention on the changes in process and people behaviours necessary for the benefit to be realised.  This leads to what it is sensible to measure.

 In this workshop, we introduce an approach to clarify the problem that needs to be addressed and the value the business will get if the problem is resolved.